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Terms of Use

Welcome to Quantum Lifestyle. These Terms of Use cover how our websites work, how orders and autoship are handled, and what our products are intended to do. They apply to customers and independent affiliates alike. Please read them before you order or enroll.

Effective Date: July 27, 2026
Last Updated: July 27, 2026
Version: 1.0

These Terms of Use are written and interpreted in English (United States). Translations are provided for convenience only; if there is a conflict, the English version controls. These Terms should be read together with our Privacy Policy, Policies and Procedures, Affiliate Agreement, and Return and Refund Policy.

Contents

1. Acceptance of these Terms

These Terms of Use ("Terms") are a binding agreement between you and Quantum Lifestyle LLC ("Quantum Lifestyle," "Company," "we," "us," or "our"), a limited liability company organized under the laws of West Virginia, United States, with its registered address at 1063 Greenbag Road, Suite C, Morgantown, WV 26508, United States.

By accessing or using our websites, back office, online store, learning center, support desk, email programs, or any other service we operate (together, the "Sites"), you agree to these Terms. If you do not agree, do not use the Sites.

If you use the Sites on behalf of a company, partnership, or other entity, you represent that you have authority to bind that entity, and "you" refers to both you and that entity.

2. Who may use our sites

The Sites are intended for adults. You must be at least 18 years old, or the age of majority in your jurisdiction if higher, to purchase products, create an account, or enroll as an affiliate. We do not knowingly permit anyone under 18 to register or transact.

We sell into specific markets and only accept orders where we are able to ship and comply with local law. Current markets include the United States, France, Germany, Italy, Spain, Switzerland, Réunion, and Thailand. We may add or withdraw markets at any time. If you access the Sites from a country we do not serve, you do so on your own initiative and are responsible for compliance with your local law.

You may not use the Sites if you are located in a country subject to comprehensive U.S. embargo, or if you appear on any U.S. or applicable sanctions or restricted-party list.

3. Definitions

TermMeaning
CustomerA person who purchases products for personal use without enrolling in the business opportunity.
Preferred CustomerA customer enrolled in a recurring order program at preferred pricing.
AffiliateAn independent contractor who has accepted the Affiliate Agreement and is authorized to market our products and enroll others.
Back OfficeThe password-protected platform where accounts, orders, genealogy, and commissions are managed.
Replicated SiteAn affiliate-branded website we host on a subdomain of quantumlifestyle.com or another domain we operate.
Policies and ProceduresThe rules governing affiliate conduct, incorporated into the Affiliate Agreement.
ContentText, images, video, audio, data, software, and other material available on or through the Sites.

4. Our agreements and the order in which they apply

Several documents govern your relationship with us. Which ones apply depends on your role.

DocumentApplies to
These Terms of UseEveryone who visits or uses the Sites
Privacy PolicyEveryone whose personal information we process
Return and Refund PolicyAnyone who purchases products
Affiliate Agreement and Policies and ProceduresAffiliates only
Compensation PlanAffiliates only
Program-specific terms (promotions, contests, incentive trips, autoship rewards)Participants in that program

If there is a conflict, the more specific document controls for the subject it addresses. For affiliates, the Affiliate Agreement and Policies and Procedures control over these Terms on matters of affiliate conduct, compensation, sponsorship, and termination. Nothing in any of these documents removes a right you hold under mandatory law in your country of residence.

5. Accounts, passwords, and security

To purchase or enroll you must create an account and provide accurate, complete, current information. You agree to keep it up to date.

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Do not share your password, allow another person to place orders or build a business through your account, or operate more than one account without our written consent. Multiple or nominee accounts used to manipulate placement, rank, or compensation are a material breach.

Tell us immediately at support@quantumlifestyle.com if you believe your account has been accessed without authorization. We may suspend access to any account we reasonably believe has been compromised, used fraudulently, or used in breach of these Terms.

6. Affiliate replicated websites

We provide affiliates with replicated websites. Those sites remain our property and are licensed to the affiliate for the term of the Affiliate Agreement only. The license ends automatically on resignation, expiration, or termination, and we may deactivate the site at that time.

Affiliates may not alter the compliance language, product claims, disclaimers, or legal pages on a replicated site, and may not use a replicated site in a way that suggests it is operated by Quantum Lifestyle itself rather than by an independent business owner.

Independent affiliates also operate their own websites, social media accounts, and mailing lists outside our systems. Those are not ours, we do not control them, and these Terms do not apply to them. Statements made there are the affiliate's own.

7. Products, pricing, and availability

Our products are lifestyle wellness accessories, apparel, and related items. Product descriptions, images, and specifications are provided in good faith, but colors, finishes, and packaging may vary from what appears on screen, and we do not warrant that descriptions are error-free.

Prices are shown in the currency applicable to your market and may differ between markets because of duty, tax, freight, and regulatory cost. Prices are subject to change without notice, except that a price confirmed in an order acknowledgment applies to that order.

We try to price and describe accurately. If a product is listed at an obviously incorrect price or with an obviously incorrect description, we may cancel the order before shipment and refund you in full, even if the order was acknowledged. Where local law gives you a right to enforce a displayed price, that law applies.

All products are subject to availability. We may limit quantities, restrict sales to a market, or discontinue a product at any time.

8. Orders and payment

Your order is an offer to buy. A contract is formed when we accept your order, which happens when we dispatch the products or send an order confirmation, whichever comes first. We may decline any order, including for suspected fraud, payment failure, sanctions screening, quantity limits, or inability to ship lawfully to your address.

Payment is processed by third-party payment providers. We do not store full card numbers on our systems. By submitting payment details you confirm that you are authorized to use the payment method and that the funds are available.

Where a market supports local payment methods, including QR-based transfer in Thailand, those methods are offered subject to the provider's own terms. Bank charges, currency conversion, and cross-border fees imposed by your bank or card issuer are your responsibility.

Chargebacks filed without first contacting us may result in suspension of the account and, for affiliates, of commission payments, pending resolution.

9. Autoship and recurring orders

Autoship is a voluntary recurring order program. It is not required to purchase products or to remain an affiliate, though participation may affect eligibility for certain commissions, bonuses, and programs as described in the Compensation Plan.

  • By enrolling, you authorize us to charge your payment method on the recurring schedule you select until you cancel.
  • Discounts, qualifying amounts, and program benefits are as published in the back office at the time of the order, and may change on notice.
  • You may change, pause, or cancel autoship in your back office. Changes take effect for the next billing cycle, and cancellation must be made before the order processes.
  • Orders that have already processed are handled under our Return and Refund Policy rather than by cancellation.
  • We may cancel an autoship after repeated payment failures.

Where local law requires advance notice of a recurring charge, an express confirmation of subscription terms, or an easy cancellation method, we provide it and those requirements prevail.

10. Shipping, delivery, duties, and taxes

Delivery estimates are estimates, not guarantees. Risk of loss passes on delivery to you or, where local law provides otherwise, as that law provides.

Applicable sales tax, VAT, TVA, GST, customs duty, and local levies are applied according to the shipping destination. For shipments to Réunion, octroi de mer and octroi de mer régional apply in addition to TVA. Where we ship on delivered-duty-paid terms, the amounts are shown at checkout. Where we ship on delivered-at-place terms, the carrier or customs authority may collect duties and fees from you before release, and those charges are yours.

You are responsible for providing an accurate, complete delivery address and any identification number a customs authority requires. We are not responsible for delay, seizure, or destruction of a shipment caused by inaccurate information, refusal to pay assessed charges, or import restrictions in your country.

11. Returns, refunds, and cancellation

Our Return and Refund Policy is incorporated into these Terms and describes how to request a return, the applicable window, and the condition products must be in.

11.1 Right of withdrawal — EEA, United Kingdom, and Switzerland

If you are a consumer in the EEA or the United Kingdom, you have the right to withdraw from a distance purchase within 14 days of receiving the goods, without giving a reason. To exercise it, tell us before the period expires by email to support@quantumlifestyle.com or by using the model withdrawal form. Return the goods within 14 days of notifying us. We refund all payments received, including standard outbound delivery, within 14 days of receiving the goods back or proof of return. Return shipping is your cost unless the goods were faulty or misdescribed. You are liable for any diminished value resulting from handling beyond what is necessary to establish the nature and characteristics of the goods.

11.2 Affiliate buyback

Affiliates who terminate their agreement may return unused, resalable inventory purchased within the preceding 12 months for a refund as set out in the Policies and Procedures, less applicable handling and any commissions paid on the returned volume, in accordance with the direct-selling law of the relevant market.

11.3 Statutory guarantees

Nothing in this section limits your statutory rights in respect of goods that are faulty, not as described, or not fit for purpose, including the legal guarantee of conformity under EU law and equivalent protections in the United Kingdom, Switzerland, and Thailand.

12. Product information and health disclaimer

Quantum Lifestyle products are lifestyle wellness accessories. They are not medical devices, drugs, or dietary supplements. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition, and no statement on the Sites has been evaluated by the U.S. Food and Drug Administration, the European Medicines Agency, or any comparable authority.

Content on the Sites is general information, not medical advice. It is not a substitute for consultation with a qualified healthcare professional. Never disregard professional medical advice or delay seeking it because of something you read here, and do not stop or change any prescribed treatment based on Content on the Sites.

If you have a medical condition, are pregnant or nursing, or have an implanted medical device, consult your physician before using our products. If you are experiencing a medical emergency, contact your local emergency service.

Individual experiences vary. Where the Sites describe traditional practices, wellness traditions, or the experiences of individual users, those descriptions are not claims of medical efficacy and are not a promise of any particular result.

13. Business opportunity and income disclaimer

Quantum Lifestyle offers an independent business opportunity. Affiliates are independent contractors, not employees, agents, partners, franchisees, or legal representatives of the Company. Affiliates have no authority to bind us, to make representations on our behalf, or to obligate us to any third party.

Affiliates are responsible for their own business expenses, their own tax registration and reporting, their own social contributions where applicable, and compliance with the direct-selling, consumer protection, advertising, and tax law of the markets in which they operate.

There is no guarantee of income. Success depends on individual effort, skill, market conditions, and time invested. Any figures referenced on the Sites are illustrative or reflect the results of specific individuals and are not typical or expected results. Many affiliates earn no income, and some incur expenses that exceed their earnings. Purchase of a product or enrollment pack does not guarantee any earnings.

Affiliates may not make income claims, lifestyle claims, or product claims beyond those in our official, current materials. Unauthorized claims are a breach of the Policies and Procedures and may result in termination.

14. Intellectual property

All Content on the Sites, including text, graphics, photographs, video, audio, page layout, product designs, holographic artwork, software, and the selection and arrangement of all of it, is owned by Quantum Lifestyle LLC or its licensors and is protected by copyright, trademark, trade dress, patent, and other intellectual property law.

Our marks include, without limitation, Quantum Lifestyle, QuantaGram, LuckyGram, EMFgram, QuantaPet, Quantum Infused, Quantum Energy Card, and Alien Eyewear, together with our logos and product designs. Nothing on the Sites grants any license to use them.

Affiliates receive a limited, non-exclusive, non-transferable, revocable license to use approved marketing materials and marks solely to promote Quantum Lifestyle products and the business opportunity, strictly in accordance with the Policies and Procedures. That license ends when the Affiliate Agreement ends.

You may view, download, and print Content for your own non-commercial reference. You may not copy, reproduce, republish, frame, scrape, mirror, sell, or create derivative works from Content, or use it to train a machine learning or artificial intelligence model, without our prior written consent.

If you believe material on the Sites infringes your copyright, send a notice with the information required by 17 U.S.C. § 512(c)(3) to legal@quantumlifestyle.com. We will respond in accordance with applicable law and may terminate the accounts of repeat infringers.

15. Your content, testimonials, and reviews

You may be able to submit stories, photographs, video, reviews, or other material ("User Content"), including through our testimonial submission system.

You retain ownership of your User Content. By submitting it, you grant Quantum Lifestyle a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, adapt, translate, publish, and display it in our marketing, websites, emails, social media, print materials, and training, in any media now known or later developed, together with your first name, last initial, and country as submitted. The license is perpetual unless you withdraw it in writing, at which point we will stop using the material in new materials and remove it from channels we control within a reasonable time. Materials already printed or distributed may remain in circulation.

You represent that the User Content is your own, that it is truthful and reflects your actual experience, that you have the consent of every identifiable person appearing in it, and that it does not infringe any third-party right.

Do not submit health information about yourself or anyone else, claims that a product treated or cured a condition, income claims, or content about a minor. We review submissions before publication, may edit them for length, clarity, and regulatory compliance, and may decline or remove any submission at our discretion. We do not pay for testimonials and do not condition compensation on providing one; any material connection between a reviewer and the Company will be disclosed as required by the FTC Endorsement Guides and equivalent rules.

16. Acceptable use

You agree not to:

  • Use the Sites for any unlawful purpose, or in breach of any applicable direct-selling, consumer protection, advertising, health claim, sanctions, or tax law;
  • Make false, misleading, or unauthorized statements about our products, the business opportunity, or potential earnings;
  • Impersonate any person, or misrepresent your affiliation with the Company or another affiliate;
  • Access or attempt to access another person's account, genealogy, or commission data;
  • Use genealogy or downline information for any purpose other than supporting your organization, including cross-recruiting or soliciting for another company;
  • Scrape, crawl, harvest, or use automated means to extract data from the Sites, except for search engine indexing we permit;
  • Introduce malware, attempt to breach security, probe or test vulnerabilities, or interfere with the operation of the Sites;
  • Circumvent geographic, quantity, pricing, or access restrictions;
  • Resell our products on unauthorized third-party marketplaces, auction sites, or retail channels, or export them into markets we do not serve;
  • Post content that is defamatory, harassing, obscene, hateful, or that violates the privacy or intellectual property rights of another person;
  • Use the Sites in a way that damages the reputation of the Company or its affiliates.

We may investigate suspected breaches, remove content, and suspend or terminate access, without prior notice where the circumstances warrant it.

17. Third-party platforms and links

Our Sites operate alongside third-party services, including our back office and e-commerce platform, payment processors, shipping and customs providers, our support desk, our email platform, translation tools, and social networks. Your use of those services is also governed by their own terms and privacy policies. Automated translation of the Sites is provided for convenience and may be inaccurate; the English version controls.

Links to third-party sites are provided for convenience only. We do not endorse, control, or accept responsibility for their content, products, or practices.

18. Availability, changes, and suspension

We aim to keep the Sites available but do not guarantee uninterrupted or error-free access. We may modify, suspend, or discontinue any part of the Sites, including products, programs, promotions, and features, at any time, and may schedule maintenance without notice.

We may suspend or terminate your access to the Sites, and close your account, if you breach these Terms or any incorporated agreement, if we are required to do so by law, or if continued access presents a legal, security, or reputational risk. For affiliates, termination of an account is governed by the Affiliate Agreement and Policies and Procedures, and the consequences for commissions, rank, and organization are as set out there.

19. Disclaimer of warranties

To the fullest extent permitted by law, the Sites and all Content are provided "as is" and "as available," without warranty of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and quiet enjoyment.

We do not warrant that the Sites will be uninterrupted, secure, or free of errors or harmful components, that defects will be corrected, or that Content is complete, current, or accurate.

Nothing in this section excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, for fraud, or under mandatory consumer protection and product liability law.

20. Limitation of liability

To the fullest extent permitted by law, Quantum Lifestyle LLC and its officers, members, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profit, revenue, business opportunity, data, or goodwill, arising out of or connected with your use of the Sites, whether based in contract, tort, statute, or otherwise, even if we were advised of the possibility.

To the fullest extent permitted by law, our total aggregate liability arising out of or connected with these Terms or the Sites will not exceed the greater of the amount you paid us in the six months before the event giving rise to the claim, or one hundred United States dollars (USD 100).

These limits do not apply where they are prohibited by law. In particular, if you are a consumer in the EEA, the United Kingdom, or Switzerland, we remain liable for damage caused intentionally or by gross negligence, for breach of an essential contractual obligation up to the foreseeable damage typical for the contract, for death or personal injury, and under applicable product liability legislation.

21. Indemnification

If you use the Sites as an affiliate or in the course of a business, you agree to indemnify and hold harmless Quantum Lifestyle LLC and its officers, members, and employees from any claim, demand, loss, liability, penalty, or expense, including reasonable legal fees, arising out of your breach of these Terms or any incorporated agreement, your unauthorized product or income claims, your User Content, your violation of law, or your infringement of a third party's rights.

This section does not apply to consumers acting outside a trade, business, or profession where local law prohibits it.

22. Governing law and dispute resolution

22.1 Governing law

These Terms are governed by the law of the State of West Virginia, United States, without regard to its conflict-of-law rules, and excluding the United Nations Convention on Contracts for the International Sale of Goods. If you are a consumer resident outside the United States, this choice does not deprive you of the protection of mandatory provisions of the law of your country of residence.

22.2 Talk to us first

Before starting any formal proceeding, please contact us at legal@quantumlifestyle.com with a description of the dispute and the resolution you are seeking. Most matters are resolved this way, and we ask for 30 days to try.

22.3 Arbitration — United States

If you reside in the United States, any dispute not resolved informally will be settled by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, as modified by this section. The arbitration will be seated in Monongalia County, West Virginia, except that at your election it will instead be conducted remotely by telephone or videoconference, decided on written submissions without a hearing, or held in the federal judicial district where you reside. Judgment on the award may be entered in any court of competent jurisdiction.

This provision is reciprocally binding: it applies equally to claims we bring against you and claims you bring against us. Nothing in it limits any remedy otherwise available to you under federal, state, or local law, restricts your right to be represented by counsel at your own expense, or requires you to pay our fees or costs if you do not prevail. We will pay all AAA filing, administrative, and arbitrator fees beyond the consumer filing fee set by the AAA fee schedule, and will pay that fee as well if you demonstrate financial hardship or the AAA waives it.

You and we waive the right to a jury trial and the right to participate in any class, collective, consolidated, or representative action. Either party may instead bring an individual claim in small claims court if it qualifies, and either party may seek injunctive relief in court to protect intellectual property or confidential information. If the class action waiver in this paragraph is held unenforceable as to a particular claim, that claim will proceed in court and the remainder of this section continues to apply to all other claims.

22.4 Affiliates

If you are an affiliate, disputes arising out of your Affiliate Agreement, the Policies and Procedures, the Compensation Plan, sponsorship, genealogy, commissions, or termination are governed by the dispute resolution provisions of the Affiliate Agreement rather than by this section. This section continues to apply to your use of the Sites as a purchaser of products.

22.5 Courts — outside the United States

The arbitration provision above does not apply to consumers resident in the EEA, the United Kingdom, Switzerland, or Thailand. Those consumers may bring proceedings in the courts of their country of residence, and we will bring proceedings against them only there.

22.6 Online dispute resolution

EU consumers may also use the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

23. Mandatory consumer rights outside the United States

Where you are a consumer, nothing in these Terms excludes or limits a right you have under mandatory law that cannot be excluded by agreement. This includes, without limitation, the legal guarantee of conformity for goods, the right of withdrawal for distance contracts, protections against unfair contract terms, and rights under national direct-selling legislation. Where a provision of these Terms conflicts with such a right, that right applies and the rest of these Terms remains in effect.

24. Notices and electronic communications

By using the Sites, you consent to receive communications from us electronically, including order confirmations, account notices, policy updates, and legal notices, by email or by posting in your back office. Electronic communications satisfy any legal requirement that a communication be in writing.

Notices to us should be sent to Quantum Lifestyle LLC, Attn: Legal, 1063 Greenbag Road, Suite C, Morgantown, WV 26508, United States, or to legal@quantumlifestyle.com. Notices to you will be sent to the email address on your account, so keep it current.

Marketing emails always include an unsubscribe link. Transactional and account messages are not marketing and continue while you hold an account.

25. General terms

Entire agreement. These Terms, together with the documents listed in Section 4, are the entire agreement between you and us on their subject and replace any prior understanding.

Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions stay in force.

No waiver. Our failure to enforce a provision is not a waiver of it.

Assignment. You may not assign these Terms without our written consent. We may assign them to an affiliate or successor in connection with a merger, acquisition, or sale of assets.

Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, including natural disaster, war, civil unrest, epidemic, labor dispute, carrier failure, customs action, utility or network outage, or government action.

No third-party beneficiaries. These Terms do not create rights for anyone other than you and us, except that our officers, members, employees, and suppliers may rely on Sections 19, 20, and 21.

Headings. Headings are for convenience only and do not affect interpretation.

26. Changes to these Terms

We may update these Terms to reflect changes in our business, our products, technology, or the law. We will post the revised version here with a new Effective Date. If the changes are material, we will give notice by email or a prominent notice on the Sites before they take effect, and, where the law requires it, we will obtain your consent. Continued use of the Sites after the Effective Date means you accept the revised Terms. Prior versions are available on request.

27. How to contact us

Quantum Lifestyle LLC
1063 Greenbag Road, Suite C
Morgantown, WV 26508
United States

General support: support@quantumlifestyle.com
Legal notices: legal@quantumlifestyle.com
Privacy inquiries: privacy@quantumlifestyle.com

© 2026 Quantum Lifestyle LLC. All rights reserved.

Quantum Lifestyle products are wellness accessories, not medical devices, and are not intended to diagnose, treat, cure, or prevent any disease. Statements on this site have not been evaluated by the FDA or EFSA. Consult a healthcare professional before changing your health routine. Individual experiences shared here are not typical and are not guaranteed. Affiliates are independent contractors; earnings vary widely and most participants earn modest income or none at all. Read the full disclaimer.

© 2026 Quantum Lifestyle LLC • 1063 Greenbag Road • Suite C • Morgantown • WV • 26508 • USA

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